Job Board

Position Overview: The Director of Workforce Innovation and Business Partnerships + Development will play a crucial role in advancing local workforce development by overseeing WIOA On-the-Job Training (OJT), Incumbent Worker Training (IWT), Apprenticeships and other key Business Services initiatives for Greater Memphis. This role combines strategic vision with practical management to enhance workforce capabilities and foster strong business relationships.

The Director of Workforce Innovation and Business Partnerships plays a pivotal role in connecting job seekers, employers, and training programs. Here are some key aspects of their job:

Key Responsibilities:

1. Program Oversight and Management:
• Lead the planning, execution, and assessment of WIOA OJT and IWT programs, ensuring that programs align with WIOA provisions, which emphasize collaboration, innovation, and effective service delivery.
• Evaluate program performance and implement improvements to maximize effectiveness and efficiency.
2. Strategic Planning and Innovation:
• Develop and implement innovative strategies to address workforce challenges and opportunities, keeping pace with industry trends and skills demands.
• Cultivate partnerships with businesses, educational institutions, and community organizations to expand program impact.
3. Stakeholder Engagement:
• Establish and maintain relationships with employers, industry leaders, and community partners to support training initiatives and address workforce needs.
• Act as the primary liaison for employers, providing guidance on program requirements and addressing any concerns.
4. Program Administration and Compliance:
• Ensure all programs adhere to regulatory standards and organizational policies.
• Manage budgets, prepare reports, and maintain documentation to ensure transparency and accountability.
• Responsible financial stewardship is crucial. The director monitors and controls the division budget, ensuring that allocated funds are used effectively.
5. Team Leadership and Development:
• Supervise and support a team of program coordinators and staff, promoting a collaborative and innovative work environment.
• Provides effective training and support and supervises staff performance
• Provide mentorship and professional development opportunities to enhance team performance.
6. Data Analysis and Reporting:
• Analyze program data to track progress, identify trends, and produce reports for stakeholders and funding agencies.
• Use data insights to make informed decisions and drive program improvements.
7. Community Outreach and Advocacy:
• Represent the Greater Memphis local workforce board at events, conferences, and meetings to advocate for workforce development and enhance the organization’s presence.
• Increase community awareness of available programs and services.
• Serves on work groups and manages special projects and assignments as required

Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, Workforce Development, or a related field. Advanced degree preferred.
• Relevant experience in workforce development, business services, or program management, with a focus on training and development.
• Strong knowledge of WIOA regulations and other workforce development policies.
• Excellent communication, negotiation, and interpersonal skills for engaging with diverse stakeholders.
• Proven ability to manage multiple projects and priorities effectively.
• Proficiency in data analysis and program evaluation.

• Valid Driver’s License in good standing and proof of current automobile insurance required

Preferred Skills:

• Experience with innovative workforce development practices and technologies.
• Familiarity with local labor market trends and economic development.
• Leadership experience in a complex, multi-stakeholder environment.

Working Conditions:

• Full-time position with a combination of office-based and community-facing duties.
• Occasional travel within the local area for meetings and events.

Salary: Commensurate with experience.

Application Process:

Candidates interested in the Director of Workforce Innovation and Business Partnerships role should submit a resume, cover letter, and references detailing their relevant qualifications and experience to acovington@memphischamber.com by September 4, 2024.

To download a copy of this job description click here. 

Position Overview: The Business Development Coordinator will support the Director of Workforce Innovation and Business Partnerships + Development in implementing and managing workforce development programs, including WIOA On-the-Job Training (OJT), Incumbent Worker Training (IWT) and Apprenticeships. This role is responsible for  business development, coordinating program activities, engaging with stakeholders, and ensuring the effective delivery of training initiatives.

Key Responsibilities:

• Participate in Rapid Response function by inventorying, acquiring and assembling Rapid Response materials for Rapid Response meetings. Assist with assembling Rapid Response Team members, scheduling Rapid Response meetings and preparing agendas. Also, survey affected workers, compile results and share information with One-Stop Career Center partners.
• Provide assistance to employers in four county region through the benefits of the Incumbent Workforce Training program. Assist employers with application process, score sheets for grants applications, submit applications and prepare contracts for awarded funds. Also monitor active contracts and complete applicable reports.
• Promote (OJT) On-the-Job Training program to employers in four county region. Provide training and technical assistance to One-Stop Career Center staff and contractors pertaining to specifics of OJT program. Also monitor OJT contracts, provide updated forms to OJT staff and create marketing materials for OJT program.
• Provide assistance to Greater Memphis American Job Centers in four county region through services such as creating employer surveys, setting up employer/staff seminars and creating/providing brochures and marketing materials for employers.
• Research and provide (LMI) Labor Market Information to employers, state agencies, community colleges, chambers of commerce and Greater Memphis American Job Centers within region.
• Establishes rapport with area businesses; maintains on-going relationships with businesses.
• Enlists cooperation of community and business leaders to help increase awareness of available workforce services in the community.
• Attend Business Services Representative meetings. Also participate in statewide special projects.
• Performs related duties as required.

Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, Workforce Development, or a related field.
• Experience in program coordination or administration, preferably in workforce development or a related field.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills for interacting with diverse stakeholders.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office Suite and experience with data management systems.
• Valid Driver’s License in good standing and proof of current automobile insurance required

Preferred Skills:

• Familiarity with WIOA regulations and workforce development practices.
• Experience with community outreach and engagement.
• Knowledge of local labor market trends and employer needs.

Working Conditions:

• Full-time position with a mix of office-based and fieldwork responsibilities.
• Occasional travel within the local area for meetings and events.

Salary: Commensurate with experience.

Application Process:

Candidates interested in the Business Development Coordinator role should submit a resume, cover letter, and references detailing their relevant qualifications and experience to bwilks@greatermemworkforce.com by September 4, 2024.

To download a copy of this job description click here. 

The Project Director will be responsible for managing the Partners for Reentry Opportunities in Workforce Development (PROWD) initiative ensuring that all grant requirements are met, supervising program staff, partnership development and management, overseeing strength-based services to participants and performing other duties as necessary to ensure that the program operates effectively and efficiently within the guidelines of the grant. The program will serve PROWD program participants of the FCI Memphis low-security facility and minimum-security satellite camp during and after incarceration in Residential Reentry Centers and the general community.

Qualifications:

• Bachelor’s degree from an accredited institution of higher education, preferably in public administration, criminal justice, public health, psychology, or other related field; or the equivalent in work or lived experience
• Experience in supervising employees and grant administration
• An understanding of workforce and/or economic development preferred
• At least three years of experience in workforce development and/or reentry program operations and management preferred.
• Must possess and maintain a valid Tennessee driver’s license and current auto insurance
• Must pass background/criminal history check with the US Department of Justice and Federal Bureau of Prisons
• Must be adaptable to changing programs, workforce needs, and areas of focus
• Candidates with lived experience in the justice system are strongly encouraged to apply

Responsibilities:

• Lead all grant activities to ensure requirements stated in the outcomes and goals are met
• Collaborate with grant partners to implement grant components and ensure participants are gaining needed training, education, and job readiness skills for success upon release
• Recruit and ensure training for Peer Support Specialists
• Recruit employers that will engage with Tennessee Department of Labor & Workforce Development to hire from training programs provided to participants through TN Board of Regents Facilities
• Supervise and support case management staff that will recruit and collaborate with partners and service providers to support participants throughout the program
• Assist in planning and implementation of quarterly coalition meetings to support and advocating for justice-involved citizens
• Track and provide the Tennessee Department of Labor & Workforce Development-TN Office of Reentry staff with participant data and other reporting as required
• Complete and submit monthly and quarterly reporting as required by Department of Labor and Bureau of Prisons
• Ensure all participant paperwork, credentials, and data are submitted to the Tennessee Department of Labor & Workforce Development-TN Office of Reentry
• Ensure program operations are compliant with grant requirements as well as federal and state regulations.
• Collaborate with statewide partners and employers to identify and eliminate barriers to employment for participants
• Collaborate with Memphis FCI and Memphis and Nashville RRC’s to ensure recruitment goals are met
• Participate in PROWD Community of Practice to share best practices and coordinate with workforce system partners
• Maintain a working knowledge of processes within American Job Center network and how they contribute to outcomes and tracking
• Track and report on PROWD participants, including preparation and submission of grant reports
• Represent PROWD and the Greater Memphis Workforce Board in the community through community forums and public speaking opportunities
• Perform such other tasks and duties as assigned by the Greater Memphis Workforce Board

Required Skills:

• Must be able to work normal hours of 8:30 a.m. – 5:00 p.m., Monday through Friday; participation in morning and evening meetings/events is also required
• Occasional out-of-town travel is required
• Proficient in Microsoft Office Suite (Outlook, Excel, PowerPoint and Word)
• Highly creative in developing approaches to reach target audiences
• Strong public speaking skills
• Excellent verbal and written communications skills
• Ability to work collaboratively and independently
• Strong organizational and time management skills
• Ability to perform job function with minimal daily supervision
• Ability to perform all essential functions of this position with or without reasonable accommodation, including regular and predictable attendance, the ability to get along well with others, and represent PROWD and the Greater Memphis Workforce Board in a professional and positive manner

Accountability:

• Reports directly to the Executive Director of the Greater Memphis Workforce Development Board, with obligation to the TN Office of Reentry Director
• Maintains a high ethical standard in dealing with information of a confidential nature
• Works cooperatively and positively with all Greater Memphis Workforce Board staff members and Tennessee Department of Labor & Workforce Development-TN Office of Reentry colleagues to promote an environment of excellence and teamwork.

Salary: Commensurate with experience.

If interested in applying for the position, please send resume, cover letter, and 3 professional references to acovington@memphischamber.com by September 6, 2024.

To download a copy of this job description click here. 

The Case Manager will provide services to participants through the Partners for Reentry Opportunities in Workforce Development (PROWD) initiative ensuring assessment and tracking of participants, as well as completion of education and training. The case manager will provide support and assistance during incarceration and upon release to remove barriers to employment once PROWD program participants reenter society. The Case Manager will serve PROWD program participants of the Federal Correction Institute (FCI) Memphis low-security facility and minimum-security satellite camp and Memphis or Nashville area Residential Reentry Centers (RRC’s).

Location: Memphis or Nashville

Qualifications:

• Bachelor’s degree from an accredited institution of higher education, preferably in social work, criminal justice, public health, psychology, or other related field; or the equivalent in work or lived experience.
• An understanding of workforce and/or economic development preferred
• At least four years of experience as a case manager in a workforce program setting preferred
• Must possess and maintain a valid Tennessee driver’s license and current auto insurance
• Must pass background/criminal history check with the US Department of Justice and Federal Bureau of Prisons
• Must be adaptable to changing programs, workforce needs, and areas of focus that involve justice involved individuals

Responsibilities:

• Provide pre and post release case management and identifies wrap around services to program participants
• Ensure recruitment and enrollment of participants into training programs within FCI Memphis and two RRC’s in the Memphis and Nashville areas
• Conduct individual assessments, including those used to determine employability level prior to placement in a training program that will improve their employment outcomes
• Develop an Individual Development Plan (IDP) to help PROWD program participants identify skills and abilities, outline career pathway options, determine training needs, and identify barriers and requirements that must be addressed before release
• Provide resources and assistance to help participants identify and overcome problems that could lead to recidivism
• Create and maintain support networks to identify, create and connect participants to resources upon release from FCI Memphis and the Residential Reentry Centers
• Ensure connection to Peer Mentors for program participants upon release to the community
• Track and enter required program data in required data tracking systems
• Follow up and provide personal and professional guidance with program participants after program completion for 12 months
• Research the local employment market using proven job development tools to identify prospective second chance employers
• Assist with building a network for statewide Tennessee employers that will hire second chance individuals
• Build long term relationships with employers to develop an ongoing source of employment for participants
• Coordinate meetings with employers, individually and through industry clusters, to determine the region’s current and future workforce needs.
• Develop and teach training programs designed to improve employability skills in the areas of communication, resume building, writing, application completion and interviewing
• Represent PROWD and the Greater Memphis Workforce Board in the community through community forums and public speaking opportunities
• Perform such other tasks and duties as assigned by the Greater Memphis Workforce Development Board

Required Skills:

• Must be able to work normal hours of 8:30 a.m. – 5:00 p.m., Monday through Friday; participation in morning and evening meetings/events is also required
• Occasional out-of-town travel is required
• Proficient in Microsoft Office Suite (Outlook, Excel, PowerPoint and Word)
• Highly creative in developing approaches to reach target audiences
• Strong public speaking skills
• Excellent verbal and written communications skills
• Ability to work collaboratively and independently
• Strong organizational and time management skills
• Ability to perform job function with minimal daily supervision
• Ability to perform all essential functions of this position with or without reasonable accommodation, including regular and predictable attendance, the ability to get along well with others, and represent PROWD in a professional and positive manner

Accountability:

• Reports directly to the PROWD Project Manager
• Maintains a high ethical standard in dealing with information of a confidential nature
• Works cooperatively and positively with all Greater Memphis Chamber staff members and Tennessee Department of Labor & Workforce Development-TN Office of Reentry colleagues to promote an environment of excellence and teamwork

Salary: Commensurate with experience.

If interested in applying for the position, please send resume, cover letter, and 3 professional references to acovington@memphischamber.com by September 6, 2024.

To download a copy of this job description click here.